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Had a great experience at Palmen! Helped me surprise my husband with a car for our anniversary- super smooth process and nice people
Mario Ayala was wonderful to work with. Very kind and helpful. Would recommend working with him! Will work with him for future purchases.
Warren was great, super helpful and made the process smooth! Would recommend for anyone looking to buy!
Thank you, Mario Ayala, for your help in purchasing my vehicle. Thank you for your availability, help, and patience!
1000/1000 el mejor servicio
Excelente servicio y buen trato al cliente Thank you Mario ayala
Charlotte, Vincent, and the rest of the crew at Palmen Kia are wonderful! Always so kind and helpful!
Joe Soto a salesman at Palmen Kia did exceptional service helping me buy my vehicle from him and I would recommend him to anyone as he made the experience very comfortable and easy for me as I was nervous buying a vehicle
Gene Tellez’s personality and sincere desire to help people make the best choices for themselves is so refreshing. He made me feel at ease with the way he just talked with me about what I was interested in looking at and how he could help me if I decided to purchase a vehicle. He’s very relaxed and that helped me to relax. Gene also listened to what I had to say about what I was looking for. He never pressured me to choose a vehicle that was out of my price range just to make a sale. Gene is definitely as asset to the KIA family. I would definitely work with him again. Thanks, Gene!
Joe Soto was my Car Sales Man was very informative very friendly. Help me figure out what was the best for my income would highly recommend ask for Joe.
Joe Soto provided excellent service and information. I would highly recommend him for your next car buying experience.
Joshua campagna was amazing! He got me sorted with my new car and I love it
Great experience very easy and not stressful at all. Ray is fantastic!we drove all the way from central Indiana to come back here! This where I got my first car and they gave me a good deal and once again Ray did his magic got me a great deal.
Drove from Indiana up to Wisconsin to get a car from Ray 10/10 would recommend
Mario Ayala is your go to guy! He's super understanding and really willing to work with you. All the experience he has definitely shows when it comes to providing a vehicle for you or your family. I've bought 2 cars with him and I have never been disappointed. He's super reliable and really available. Side note: this Kia dealership has to be one of the best. We appreciate them
Worked with Warren wheels and the whole experience was smooth! Extremely happy with his customer service
Ray Hilburger made this transaction seamlessly easy. Highly recommend Ray.
Joe helped my finance my first car! I walked in with my check for the down payment and he made it so so easy for me!! Love it! Thanks Joe
Kia palmen kenosha !!!! My wife and I recently purchased a new car from Kia Palmen Kenosha, and we couldn’t have asked for a better experience. We faced challenges getting approved, but Mario Ayala and Joshua Campagna went above and beyond to make it happen. Their patience, determination, and expertise turned a stressful situation into a smooth, successful day. Not only did they get us approved, but they did so with kindness, professionalism, and genuine care. Their dedication is unmatched, and they made us feel valued every step of the way. If I could give them 10 stars, I would! Highly recommend working with Mario and Joshua—true professionals who make a difference.
Warren was personable and kind and worked with us. Would recommend!
Thanks for everything Ray Hilburger, Everything went as planned fast and easy!!!
Thank you Ray Hilburger for your service, everything went smoothly and just an easy process overall!
Great service, fast work, quick and easy, very good guy, Thank you Ray Hilburger!!
Great service as usual. Shawn Haas is the best. Makes the experience easy and enjoyable (if that’s possible)
Great service from Shawn Haas!
Gene helped me buy my third car, he was really helpful and patient!! Great sale man found what I needed it!!
It’s always great to work with Ray!!
Our sales manager Warren was friendly and attentive, but not pushy. This made the buying experience great. Also, with Matt, it was the least painful financing experience I’ve been through.
We just bought a Kia sorento with Warren “Wheels” and he was absolutely amazing! We will definitely be back for our next car!!!
Warren wheels gave us an amazing experience at Palmen Kia of Kenosha. He was so knowledgeable and made the whole experience easy! We love our new Chrysler Pacifica!
On my 5th car from gene, great guy and great dealer!
Thank u Mario
Warren is a great salesman and helpful.
Mario was great really nice guy and great service
Warren “wheels” was great.
Service here is always top notch! Prompt, professional and courteous.
Warren wheels is an amazing representative, he helped lift much stress of we are so very grateful for his help
Shawn Haas is great. He always treats me like I'm the most important person to him when I'm buying my vehicle. 20+ years seeing him
Gene is a pleasure to work with no pressure honest and very quick service very accommodating!!
Tom R is the best, first time dealer lot shopping and the experience couldn’t have gone smoother!
“Warren Wheels” was excellent, very friendly, easy to work with, great personality and excellent salesman! Would highly recommend him!
adan was really caring and helpful while attending me and my family when we came to look at cars to purchase and he was nothing but the best throughout the whole process, thank you adan once again!
Ray is and has been great to work with. This is my 3rd vehicle with him and I got exactly what I wanted and he was able to keep it in my budget! Thanks Ray!!
Adan Guadarrama was very helpful and getting us into the hat we wanted. Thank you!
Gene is a blessing to anyone that trust him... when they want to buy their new car or used car... look for Gene! He's the man to see!
Ray was SOOOO helpful, I had such a smooth experience to buying my new car. Helped make sure everything worked out for me going through hard time. Highly recommend!
Ray was SOOOO helpful, I had such a smooth experience to buying my new car. Helped make sure everything worked out for me going through hard time. Highly recommend!
I hadn’t car shopped in 12 years and was super worried. Warren Wheels was my salesman. He was friendly, got me the car I wanted with a nice price, and personally worked on fixing two spots where the paint was messed up. He did several little extra things to make sure everything was spot on. Two thumbs up!
I had a really great experience! I got the K4 GT-Line Turbo and I’m super excited about my new car. Shawn helped me out and he was fantastic. I never felt any pressure at all, which I really appreciated. It genuinely felt like if I had walked out without buying, it wouldn't have been awkward or uncomfortable—they would've been totally cool with it, if you know what I mean. I liked that we drove on the highway, side streets, and busy roads so I could really get a feel for how it handles in different conditions. Shawn was efficient and to the point, which I loved—he didn’t keep repeating things or try too hard to sell me on anything. That kind of sales pitch can be super annoying. Overall, my sales experience was excellent, and I’ll definitely come back when it’s time for my next car. Also note, the energy in the dealership felt good, to me that’s a rare thing since sadly car sales guys have a bad reputation. But here you are definitely taken care of.
We purchased our 9th car from Shawn Haas today. He is the most considerate salesman I have ever dealt with--always goes out of his way to help his customer.
We always have a wonderful experience buying our cars from Gene! This is our 5th one! He is very efficient yet cares about us. A perfect balance!
Very smooth experience. Tom was great and very helpful!
Jeff is the best. Everything was very easy
Mario is the best with customer service
Mario Ayala nos ofreció un muy bien servicio y nos explico a detalle las características de los los carros que nos interesaba, muy paciente a su vez .
Quick, Efficient, & Great customer service! Look for Mario! He’s the best.
Gene was incredibly thorough and did everything he could to help me get a good, reliable car for a good deal. I appreciate the honesty and willingness to work with me. He didn’t treat me like a number or a sale, he treated me like a fellow human being. Highly recommending my friends to see him if they’re in the market for a new vehicle
JOE SOTO IS THE BEST FOR BUYING THE NEW CAR AND THE OTHER S
Warren "wheels" was very easy to work with! Super nice and personable. He made buying a car very enjoyable.
good customer service, joe soto is very kind.
I worked with Danny Cardinali and I could not have been in better hands. He was so kind and genuine and worked with me even passed close to help me find my dream vehicle. I cannot recommend him enough. Anyone who goes to him is in the best of hands.
Just bought a diesel grand Cherokee from them, Tom was my sales representative he was great and friendly, Any questions I had he answered, even after I pulled out of the lot he had my back
Warren worked with me when buying a used vehicle and went out of his way to stay late and get everything done with the best possible deal. Can’t ask for more than that!
A great guy to buy a car from! Extremely friendly and knowledgeable! A great experience!
Warren Wheels helped me finance a brand new car! Would recommend!
Larry Stephonitis is the best. He's the reason I am a return customer.
Great salesman! Would recommend
I had an outstanding experience at KIA, thanks to Charlotte's exceptional service. She was informative, efficient, and genuinely friendly. A pleasant surprise was her initiative in applying a coupon I didn't have, making the experience even better. My car was washed so thoroughly after the repairs that I hardly recognized it! Highly recommend!!!!
Second Jeep I have purchased through Warren "Wheels". Honest and went very smoothly. I will always ask for Warren. Very knowledgeable also. Great Experiene!!
Just had a great experience at Palmen Kia buying our new Sorento! Mario Ayala was fantastic! We were driving from almost 2 hours away and Mario took the time to call us and introduce himself before we arrived. We had to bring our 10-month old to the dealership for the entirety of the negotiation process but Mario was completely understanding, even when she started getting fussy. Mario was also up front and honest about everything, and didn't try including any hidden or unnecessary items, which we caught another dealership doing just a few days prior to visiting Palmen. A+ experience!!!
Tom did an amazing job taking care of my family and we will definitely be returning to him
Subject: A Truly Exceptional Experience with Mario Ayala at Palmen Kia of Kenosha This review is long overdue, but I truly feel compelled to share my experience. A few years ago, my daughter purchased a vehicle from Palmen Kia of Kenosha, and we worked with an outstanding salesman. When it was time for me to purchase my own vehicle, I knew exactly who to turn to—Mario Ayala! In January, I had the pleasure of working with Mario to purchase a 2021 Jeep Grand Cherokee Limited (L). Initially, I was torn between the 2021 model and a 2023 Jeep Grand Cherokee Limited (L), and Mario was incredibly patient while I weighed my options. There was a strange rattle in the 2021 Jeep that I couldn’t quite pinpoint, so Mario went above and beyond to let me take an extended test drive with the 2023 model while they investigated the issue with the 2021. Once they identified and fixed the rattle, Mario graciously offered me another extended test drive with the 2021, so I could be completely sure about my decision. After almost two weeks of test driving, I finally made my choice—I went with the 2021 Jeep Grand Cherokee Limited (L), my original favorite! I cannot express enough how much I appreciate Mario’s dedication to customer satisfaction. His professionalism, patience, and genuine care for my needs were evident throughout the entire process. No matter what challenges arose with other areas of the purchase, Mario remained absolutely top-notch. It was a true pleasure working with him. If you, a family member, or a friend are in the market for a vehicle, do yourself a favor and ask for Mario Ayala at Palmen Kia of Kenosha. He is, without a doubt, the best!
5 stars to Mario Ayala! If you go to Palmen- ask for him! He worked with us for several hours and showed us several cars- waiting patiently while we decided on one and then fought to get us the best deal. Amazing! Also- the finance department was packed and busy all day. When we got in there- the finance guy we worked with was also patient and super knowledgeable and kind!
Joe and Niko were wonderful. Great experience.
Ray Hilburger is great to work with. This is our second vehicle in a year that we bought from him. He is always kind and does everything he can to make us comfortable. Can’t wait to see what he has for us next year!
Happy with my new Purchase
Amazing service. Personable, I was extremely comfortable will recommend Ray and Niko to everyone!
We just purchased a K5 from Warren Larsen and I couldn't be happier about the experience! Friendly, answered our questions and no pressure!! Check them out and I highly recommend Warren
This is my first car that I'm buying. Warren helped a ton, and provided all the answers to my question. He was patient and willing to help, he even stayed late! Warren did a great job and made this experience a great one!
My son needed a new car and Warren Wheels took care of us. Even stayed late to make sure he was taken care of. Great customer service.
I can’t say enough good things about Mario at Palmen auto stores on the Kia side! My wife and I recently purchased a new Kia Telluride, and from start to finish, the experience was top-notch. Mario was incredibly knowledgeable, patient, and genuinely focused on making sure we found the perfect vehicle. He took the time to answer all our questions, walked us through every feature of the Telluride, and never once pressured us into making a decision. His professionalism and friendly attitude made the entire process smooth and enjoyable. On top of that, he worked hard to get us a great deal, ensuring we felt confident and excited about our purchase. We’ve bought cars before, but this was by far the best dealership experience we’ve ever had. If you’re looking for an stress-free, honest, and professional car-buying experience, I highly recommend asking for Mario! Thank you again for going above and beyond—we absolutely love our new Telluride!
Mario(sales) and Mike(manager) both helped us with an extremely quick car buying process! We were in and out in a matter of less than 3 hours start to finish. They were VERY reasonable on their prices and gave us an outstanding trade offer for my vehicle to make us more than able to go through with our purchase. We will be returning in the future!
The staff was courteous and polite. I had the pleasure of working with Charlotte, who greeted me with a smile, and remained personable and professional throughout my visit.
Bought my second car today! Josh & Mario were very patient and nice with us! Made the buying process smooth and fast as well! 100% recommend. Great service! Will be recommending family and friends that are looking to buy :)
Come see Mario and Josh for great service and a great car
Awesome experience with Larry!
Awesome service!
josh was very helpful
We have worked with Mario Ayala twice now and each experience has been wonderful. He listened to everything we wanted and needed, he considered our concerns and had a lot of patience with us. We will definitely be back for our future purchase!
Worked with Warren on a new lease, he was wonderful. We were worried because we love the guy we had worked with before and Warren turned out to be his brother great service runs in the family!
Bought a pre-owned Genesis here. We live 600 miles from Palmen Kia, so everything was worked online and via phone, which took a lot of trust that everything was as we were told. There were no disappointments. Ray and Nico delivered in spades. They were completely upfront and thorough about the scratches, minor issues, etc, so when we arrived to pick up the car there were no bad surprises - only good ones. Pricing was very fair, they were prepared for us when we arrived, paperwork went very smoothly and we left very satisfied with both the car and the experience - which has very rarely been the case for me when purchasing a car.
Ray and Nico were both great. Ray went above and beyond in every way and I would highly recommend him if you ever come in! Both of them made the whole experience very enjoyable and easy!
Great experience, friendly and not pushy. The manager and the salesman Randy were outstanding!
Warren Wheels was excellent! He was very professional and thorough. This is the second time I have dealt with him and I was not disappointed. I will highly recommend him to others looking for a Kia.
Mario Ayala is amazing and got me a car I wanted within my price range. With no problems what so ever I recommend coming to him if you want to buy or lease a car!
Was great experience. Quick, no hassle. Informative. Salesman Ray Hilburger Thank you!
Just got my new car here from Ray! I had an Amazing experience. He was super friendly and easy to work with. Thx Ray!
I love Palmen Kia! This is the third car my husband and I have purchased here. My salesman was Ray….he made the car buying experience amazing! He’s such a nice guy, easy to talk to, helpful, just all around easy to work with. He made me feel comfortable and worked hard to get us the best deal for all of our Kias we have purchased! I will be going back to him for all future purchases and recommend him to anyone and everyone. Thank you Ray!!!
Warren "wheels"Larsen was great to deal with. Showed is many options until we found the right one. Thank you wheels!!
Terra was very helpful over the phone in giving me pricing for different options. Then when I came in person, Ray was great at explaining the differences between trims and making the whole process go smoothly!
We were referred to Palmen Kia and to work specifically with Warren Larsen. We talked with him before our visit and told him exactly what we were looking for and he had a car ready and waiting for us that checked all of our boxes. It showed he listened to what was important to us and took the time to show us what WE wanted. It took so much of the stress out of this whole experience! We feel good about the whole process and will be back to work with him for our next car purchase. We highly recommend Palmen dealership, and specifically Warren! Thanks for helping us get the car that we not only wanted but works so well for our family!
Josh and Mario are great to work with come see at Palmen Kia
Josh is excellent to work with! Give him a call at Palmen Kia. New Kias and many pre owned brands.
Definitely be back due to the service
Josh and Mario were excellent salesmen. Very nice, respectful, helpful, talkative did a great job being salesmen and being great people.
Fantastic buying experience from start to finish! First class, including explaining all of the many features of the car upon delivery. We highly recommend Palmen Kia of Kenosha. Ask for Warren!
All three of my vehicles have been purchased from Palmen, and this year I finally reached my goal of driving off the lot in a brand-new 2027 Kia Telluride. Buying a car can be stressful, especially when you just want the space to explore your options without feeling pressured. That’s something Palmen truly gets right. They respect their customers by giving you room to browse comfortably, while still being available and attentive when you have questions. I’m very grateful that everything worked out in my favor. Thank you again to the entire Palmen team for making this experience a positive one. Thank you again Jeff & Mario
Josh was friendly, helpful and accommodating. Jeff explained all of the paperwork thoroughly. Both were men with whom I'd do business in the future.
Mario Ayala and Matt in finance were great to work with. Everything was straightforward and easy. Mario got the paperwork and car ready for us in advance. He also took the time to go through all the features with us. This was the easiest car buying experience I’ve ever had. Will be coming back.
Calvin was so awesome and very great customer service!!
Josh did a great job getting us a 26 Kia Great service
Mario Ayala is great to work with. See him for your next car!
Thanks again to Josh R. who was phenomenal & helped get us our new Lincoln a few days ago. Super grateful & absolutely LOVE it! You guys rock!
Exellent service!!!!
Just bought a great truck...very decent deal...salesman Warren was very nice and personable....thank you so much
Family of 2 becoming a family of 3 here soon needing a bigger vehicle and Ray Hilburger checked all our boxes!
Mike Moreno was an excellent salesman. He went above and beyond, so pleased with the outcome and excited for new car!
Ray hilburger at Kia palmen in Kenosha wi is very professional and helped us get are new car and a decent price
Huge thanks to Mike Moreno at Palmen Auto Sales for helping us purchase two cars in one evening. He stayed late on a Monday night to make sure everything was taken care of, and his professionalism really stood out. The process was quick, transparent, and actually enjoyable. It’s not often you can say that about buying a car, let alone two. We’ll definitely be back in the future.
Warren Wheels sold me my first car & made the process quick & simple!!
Mario Ayala was great to work with. Highly recommend and would return for future purchases.
Very easy experience. Very nice salesperson.
Staff is nice and explain everything
Great service at this dealership. Warren helped me get into an awesome vehicle, and guided me through the process with ease and patience. Would recommend to anyone looking for a quality vehicle, fair price and a great salesperson.
Warren wheels was a amazing sales man
Purchased a used car from Gene at Palman in Kenosha and he was great to work with even though it was a lower priced car. Gene even called a few days later to be sure everything was well. Thanks!!
Had an amazing experience at Palmen of Kia! We’re from Seattle and from the very first call Tom our sales person was very communicative. He answered all of our questions and even came in on his day off to help get this deal through! Could not ask for a better experience and we even got treated to local Kringles ;)
FRIENDLY, FAST SERVICE. Adrian, Charlotte, and Victor are great! Ethan saved my life
I was treated well and the transaction was completed in a timely manner. Afterwards, when I returned to drop off the title for my trade-in, I received a brief tutorial on the many different features of my new vehicle, and was again treated well. Thanks!
Warren L Wheels down for the win
Great costumer service with Josh Rosenblum, he was so helpful and friendly, highly recommend him to anyone who is looking to buy a car!
Gene is Mr Make IT Happen... he went above and beyond for me. His customer service is phenomenal..... highly recommend doing business with him
Tom was very helpful and dedicated. He made sure I left with what I wanted. Highly recommended!!!!
Palmen Kia is an example of what all dealerships should strive to be. Mario and Nico were great to work with throughout the process. I live 1.5 hours away and everything that we discussed on the phone was 100% accurate when I arrived. Transparency at its finest and very friendly staff in each department. Would recommend to anyone needing a vehicle.
Great customer service...friendly staff!
Blake was very easy to work with. He knew what I really wanted and made sure I got it. He was personable and knowledgeable. He made the car-buying process as painless as possible.
Josh was awesome. Easiest car buying experience I’ve ever had. Thank you so much!
Warren from Kia and Matt from finance were great. Very professional and knew the vehicles they were selling (shocked by how poorly other dealerships knew their product). I look forward to using Palmen for any future vehicle needs or purchases. Pleasantly surprised by the great service and vibe of the dealership. Thanks again guys keep it up! -Jack
Five stars for everyone… except Tommy (0⭐) Bought a car here and left very happy — the team is top-notch. - Sales: ⭐⭐⭐⭐⭐ — Juan found me the perfect truck - Finance manager: ⭐⭐⭐⭐⭐ —Zach explained the numbers like a "CRAzY"wiz with a great sense of humor. - Porter: ⭐⭐⭐⭐⭐ — handed clean and shiny. - Carol: ⭐️⭐️⭐️⭐️⭐️- Girl Boss! Tommy: 0⭐ — Best smile, just don’t ask Tommy for help!
Just bought a 2016 Kia Sedona from my good buddy Gene at Palmen Kia here in Kenosha. This makes my fifth purchase with Gene. I highly recommend making your next purchase with a person who is highly knowledgeable of the product that he sales. Gene Tellez at Palmen in Kenosha...tell him the TaxMan sent you.
Worked with Warren Wheels on the purchase of my new Kia! He went above and beyond, grateful for his help and communication. The whole team made doing business from a other state easy. Thank you Warren for your help and patience. We love the new car!
Josh and the rest of the Palmen team were amazing and made the process stress free and easy. Im glad I went to palmen could not be happier! Highly recommend!
I love my new truck thank you Mike moreno
Ray was not pushy, he heard our needs and didn’t waste our time with unnecessary “dealership” talk. Definitely will do business with him in the future.
Bought a 2026 Carnival from Ray Hilburger. He was amazing. Very professional and knowledgeable about the car. Definitely recommend!
Shawn Haas was fantastic. He is honest, transparent, knowledgeable, and the whole team is dedicated to making the purchase and trade-in experience as quick and easy as they can. I will definitely check with Shawn the next time I need to buy a vehicle.
Had a great experience working with josh purchasing my new car. The dealership overall was awsome. I would go back and recomend it to others looking to buy a vehicle. Thanks josh keep up the good work
Great place to buy a vehicle! As for Warren "Wheels". He was great!
Warren was great to work with, made the car buying process much smoother ! WarrenWheels
Warren Wheels was great to work with.
Ray was easy to work with. He helped me stay within budget.
Mario gave us a wonderful sales experience from the initial test-drive to the day of purchase. Truly he is one of the best salespeople we’ve ever worked with, and we recommend him and Palmen Kia to anyone in the area looking to buy a Kia. Mario made it fun and as hassle-free as possible. The entire staff was professional, positive and respectful. It was clear they worked well as a team. A special shout goes to Steve in finance who was patient and knowledgeable. The cashier was also friendly and helpful. And we appreciated the eagerness and skill of the young man who salvaged my rolled-up license plate that I brought with me. This showed me that no matter what position the Palmen team member held, work ethic and customer satisfaction are paramount. I’ve had the Sportage Hybrid SX Prestige for a week and it’s an incredible car. It offers a comfortable ride with all the amenities you could ask for. Go visit Mario for a test-drive today!
Ray H. is the best. We drove an hour to see our exact spec. The experience was no hassle; from the test drive to the purchase!
I have now bought 2 Kia's from Mario! Great to work with and follows up promptly!
I spoke with Mario about buying a 2026 Kia, he made everything so easy and explained all my options. Everyone there was so friendly and helpful, I will definitely be coming back and recommending them to friends.
I worked with the service manager Victor and appreciated his knowledge and professionalism and he introduced me to Mario. Mario was very helpful giving details with all the services each car provided. With their help I ended up purchasing a Sorento X-Line! I highly recommend purchasing your cars here!
I have leased several Kia’s from Palmen and have been very satisfied with them each time. Last week I met with Demetrius to go over options on my 2023 Seltos, which I really liked. He listened to what I was looking for and showed me options. He was so nice and helpful- really made me feel comfortable. I left with a 2026 Seltos and after driving it for a week I absolutely love this vehicle. Thank you to the team for my satisfaction!
Josh was very informative and easy to work with.
Thanks to Mario Ayala for helping me get a new car. Great service
Had a some issues with a preowned vehicle i bought. José Solorzano & and the team at Kia made the best of a tough situation and went above and beyond!
I had such a great experience today at Palmen Kia thanks to Calvin! He was extremely helpful, patient, and made the whole process quick and easy. As a 22 year old girl doing this on my own, things like this can feel scary and nerve-racking but Calvin really took the time to explain everything and made sure I understood each step. I truly appreciated how kind, professional, and efficient he was throughout the whole process. If you’re going to Palmen Kia, definitely ask for Calvin he’ll take great care of you. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
This place was not only friendly as professional but I felt that Warren was professional and down to earth. I will be back here once my lease is up. I had a great experience!
Warren was an excellent help and a great salesman to work with.
Mike Moreno did fantastic explaining things to an older gentleman with me. Also gave several options which helped to make his choice. Very good to deal with.
Had the pleasure to purchase my dream car at Palmen Kenosha with warren aka "wheels". we appreciate his time to explain things and never felt pressured from start to end.Truck and price as described online. warren and the crew went above and beyond and made it smooth and made it happen,very professional. i highly recommend them! again thank you and congrats warren
Worked with Mario at Palmen. Very friendly low pressure sale! Appreciate the help and love the Sportage!
JOSE YES!!!!!
10s all the way with Palmen Motors!!! From my initial contact with Sarah to my sales guy Larry Steponitis I could not have asked for better service! Thank you to everyone at Palmen Motors who helped make this happen I love my new Jeep Compass Trailhawk!
Had the pleasure to work with Gene and it was a great experience. Got me into my brand new Kia K4 and I love it. Even after buying my car he’s still helped me with a few things. Great sales man! Definitely recommend working with him and his team.
Gracias Mario. Excelente atención
Josh is great! Super knowledgeable. I'll absolutely be going back to Josh!
We love Larry. Our family has been going to him for years for literally 3 generations of family members. He genuinely cares about our needs and wants in a vehicle, and is always so knowledgable and can answer any question we throw at him. He's also so thorough and leaves nothing out for us, so we always know exactly what is happening at every step of the process. It's so nice to feel so well taken care of, the support is unmatched. He genuinely cares. I cannot say enough good things about him or have enough words to express the gratitude we have to him for everything he's done not only for me over the years, but my entire family. He really is the best. I'd also like to give a shoutout to Matt! He was amazing and so personable! He walked me through every contractual step and made sure we understood everything before signing. He was able to answer all of our questions and left no stone unturned. It really was a pleasure working with him. Also another shoutout to the other staff. I wish I knew and remembered everyone's names, but there was a kind gentleman who gave my daughter a balloon, which we were so grateful for. There was another salesman who filled in a bit for Larry while he had to run around, and he was so friendly and easy to interact with, and was more than happy to help us understand what we were looking at and help us work through our options. We love being a part of the Palmen family. I recommend Palmen to everyone I can when they're even just considering buying or leasing a vehicle. Thank you to everyone!! We are so happy with our experience and the car we chose!
I have to say how absolutely refreshing and remarkable Warren our Sales person was. We went through a nightmare with another dealership and were not sure we wanted to travel to just be disappointed again. We were absolutely not disappointed! We were immediately put at ease with no surprises and put into the hands of a great Sales Associate who very obviously is well versed and compassionate and very knowledgeable. Thank you Warren we are very happy!
came in looking for a jeep wrangler, and walked out with a jeep wrangler! everything i was looking for. gene was fantastic!!!
I have to say how absolutely refreshing and remarkable Warren our Sales person was. We went through a nightmare with another dealership and were not sure we wanted to travel to just be disappointed again. We were absolutely not disappointed! We were immediately put at ease with no surprises and put into the hands of a great Sales Associate who very obviously is well versed and compassionate and very knowledgeable. Thank you Warren we are very happy!
Jose did a fantastic job in getting me to drive a car in no time. Has excellent customer service. I highly recommend him. He is bilingual which helps alot. Thanks Jose for your help
Traveled from Michigan to Palmen Motors in Kenosha WI and it was well worth the 10 hour round trip. We worked with Ray Hilburger over the phone to secure an out the door price. They even negotiated our trade. When we arrived, we were immediately greeted and everything was exactly how we expected it to be. No hidden fees or last minute changes. The payment was exactly as they told us it would be. Matt did the financing for us and it was a very smooth process. No pressure trying to sell us upgraded warranties. These gentlemen were very professional and honest. So great that they shouldn’t be required to work so late on Friday nights. Great experience. Well done, Ray and Matt!
Awesome experience from start to finish. Ray made the buying experience a true pleasure. Great and honest communication
My experience working with Josh at Paulman Motors Kia was honestly refreshing. From the moment my husband and I walked in, I explained that I was the one purchasing the vehicle and Josh respected that immediately. He addressed me directly, answered my questions thoughtfully, and made sure I felt comfortable and informed throughout the entire process. What I appreciated most was that he never made me feel pressured. He gave me space to take my time, think things through, and make the decision that felt right for me. The atmosphere felt supportive instead of pushy, which made a huge difference. I had been considering a vehicle at another dealership before coming here, and the experience was completely different. Even after explaining that the car was for me, that salesperson consistently spoke to my husband and overlooked me. It honestly made me feel dismissed and uncomfortable. Working with Josh was the exact opposite. He was professional, respectful, and truly listened. If you’re looking for someone who treats you like the actual decision-maker and makes the process smooth and stress-free, I highly recommend asking for Josh. He made buying my Kia a really positive experience!
Josh was great! Answered all of my questions clearly and honestly, and didn't try to push me to do something I didn't want to do. I'll definitely be back in the future because of Josh!
Thank you, Warren “Wheels,” for your outstanding customer service. My husband and I sincerely appreciate the time and effort you put into making sure everything went smoothly.
Josh was an absolute joy to work with! We definitely will refer him and be back for future purchases!
I love Josh! He was knowledgeable and not aggressive or pushy. I absolutely recommend Palmen Kia and Josh!
Ray is phenomenal! He cares for his customers and listens to understand their needs! This is my first time purchasing a vehicle from Ray and will be using him moving forward!
After meeting with the General Manager, Mike Zappala and his Service Director Rigo Fuentes, I have every confidence that Palmen KIA has honored their promise and commitment that their service center is dedicated to maintaining the top-notch condition of your Kia, whether it needs routine upkeep or more intricate repairs. I have the utmost confidence that Palmen KIA is a customer driven dealership and that they are dedicated to making sure that the customer is taken care at each visit to their service department. I recently had an experience that was resolved in a professional manner and Palmen KIA has my respect for how the issue was handled. Palmen KIA stands by its reputation that it will work with the customers to make sure that they leave satisfied with the experience.
Jose S. Is amazing! Quick and easy process!
The best! Made buying a car super easy. So friendly and helpful with any questions we had. Highly recommend if you are looking for a new car.
Thank you for the wonderful and pleasant car buying experience. Josh Rosenblum, our salesperson, never pressured us and was extremely patient. He was knowledgeable about all the different makes and models of vehicles we looked at, and answered any questions we had. When we are in the market for another vehicle, Palmen will be one of the first places we look because of Josh. A lot of other BIG dealers in the area could learn a thing or two about customer service from Josh and Palmen Kia. Thank you again and see you in the future.
Bought a new car from Tom Richie, made it an easy process without all the nonsense I've experienced at other dealerships!
Thomas was great the finance company was awesome as well!
Josh was incredible! I will be going back to him for my next purchase!
If you are in the market for a new or pre-owned vehicle, I highly recommend visiting Josh. His extensive product knowledge and commitment to exceptional customer service made the entire process seamless. He is true professional who goes above and beyond for his clients. I am looking forward to working with him again for my next purchase.
Great service. Was done faster than I expected. The service receptionist was very friendly
Excellent Experience At Palmen Kia. Ray Did A Great Job Selling Me My K4. I Would Definitely Recommend Palmen Kia And Ray.
Overall my experience was amazing. From the moment that my wife and I walked in the building, we were treated very well. Calvin was the sales person that greeted us and we cannot say enough positive and highly complimentary things about him. We had been on a car search journey for awhile, but picked up steam over the last 2-3 weeks. After visiting various dealerships within the Kenosha area, we often left feeling extremely pressured and/or downright defeated. Rarely ever being shown exactly what we conveyed that we wanted. Instead consistently being "sold" on one thing or another. Calvin was the exact opposite of that. Calvin was informative, thorough, and never once provided any element of pressure doing our entire visit. We came in "looking" but not definitive on if we would buy from Kia. Neither my wife nor I had ever purchased a Kia, had never driven one either. Calvin made our experience the BEST car buying experience we've ever had. So much so that I purchased a car slightly above what I came in the door wanting to spend and yet coming away feeling very excited and positive about our purchase. That in itself has never happened for me. We have Calvin to thank for that. We also worked with Matt to finalize the paper, who was awesome as well. (It must be a Palmen Kia of Kenosha thing, in the best way possible). Matt said something in the 30ish minutes that we spent with him that I cannot agree more with and will carry with me moving forward in any future car buying experience. He said "buying a car should feel like a conversation among friends, good banter, proper information, and we should both feel as though we did right you". My wife and I will be back when she is ready to buy her next vehicle! Thank you Calvin, Thank you Matt, and thank you to your entire team.
Had an amazing experience working with Warren at Palmen Kia! Very friendly, knowledgeable, great listener, really worked hard to get us a great deal! Thank you Warren
Mario was great!!
Tom Richer…Always working behind the scenes for YOU! Thank you, Tom!!
I just purchased my third vehicle from Palmen Kia of Kenosha, and once again, the experience was flawless. If you are looking for a seamless, stress-free process, do yourself a favor and ask for Gene Tellez. There are three reasons I keep coming back to Gene: True Professionalism: Gene treats you like a person, not a transaction. He is patient, transparent, and never relies on high-pressure tactics. Deep Expertise: He knows the Kia lineup inside and out. He took the time to make sure I was getting the right features for my lifestyle and budget, answering every technical question I had with ease. Superior Post-Purchase Service: Some salespeople disappear the moment the papers are signed, but Gene is different. His "service after the sale" is unmatched—he follows up to ensure everything is perfect and is always available if I have questions weeks or months down the road. Palmen Kia has a great atmosphere, but it’s the people like Gene who make it a world-class dealership. I couldn’t be happier with my new ride. Highly recommended!
Go to Josh! He was excellent and went above and beyond!!!!!
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