Mike Zappala

After meeting with the General Manager, Mike Zappala and his Service Director Rigo Fuentes, I have every confidence that Palmen KIA has honored their promise and commitment that their service center is dedicated to maintaining the top-notch condition of your Kia, whether it needs routine upkeep or more intricate repairs. I have the utmost confidence that Palmen KIA is a customer driven dealership and that they are dedicated to making sure that the customer is taken care at each visit to their service department. I recently had an experience that was resolved in a professional manner and Palmen KIA has my respect for how the issue was handled. Palmen KIA stands by its reputation that it will work with the customers to make sure that they leave satisfied with the experience.

Palmen Kia was extremely easy to deal with and got me exactly what I wanted within budget. Started the conversation virtually with Mike and Niko which seems like no one else would entertain. After coming to some terms I dealt with Warren “Wheels” Larsen who sealed the deal. Very personable and easy to deal with and made the process a breeze. Highly recommended!

We had the most incredible experience here. From the moment we arrived, to the moment we left, we couldn’t have asked for anything better. Every single person we encountered was friendly, knowledgeable, and treated us so well! They each made the process so smooth and enjoyable. We walked away having had the best car buying experience we’ve ever had. I truly can’t say enough good things about our experience here and HIGHLY recommend them to anyone! Special shout out to Mike the GM, our incredible sales guy Warren, Steve in Finance, Allan in Service and the young woman who took our payment whose name I can’t recall!

Love the people here. Joe and Mike are the best

Mike and Mario are amazing if you come in and all staff is nice and not all in your face like carmax carmax was the worst and kia Palmer location is by far such a better choice