Awesome customer service in sales and finance. It was a pleasure working with Josh in sales. He made the process so easy with no pressure sales. He delivered with everything that he said he would. I have never dealt with a Finance department that was so efficient and quick. I was in and out within 15 minutes!! Awesome team!!!
Ray has helped me with two different vehicles and both times very helpful. I’m so happy with my Kia and would definitely recommend coming here! He definitely takes the time to help you stay within your budget and find your dream car!
Salesman Blake Wilson is personable , knowledgeable and was a pleasure to work with. We bought a hybrid Sportage and he was very patient and helpful throughout the entire process. Highly recommend seeing him for your next purchase.
So appreciative of the sales team at Palmen Kia of Kenosha. This was my second vehicle lease, and just as previously, it was a smooth and easy process. And a special thank you to Josh and Angela for all of their help. I love my new Sportage!
On July 16 I had my oil change and my car was done while I waited, Thank you for your service Adrian and thank you to the technician and the gentleman who vacuum and cleaned my vehicle , even with the work being done on the lot all went well .
Warren is the best! He always has your best interest at heart and puts you in a car that suits your needs. Everyone there is friendly and willing to work with you.
I had an excellent experience at Palmen. Josh R. Was professional, funny, and went above my expectations when helping me decide on a vehicle. I went in with a plan and left with a different plan. Thank you Josh!!
After a less-than-great experience with a Kia dealership just over the Illinois border several years ago, I was honestly dreading buying another vehicle. Buying a car usually feels like trying to solve a puzzle where someone keeps changing the pieces. Thankfully, that wasn’t the case at Palmen. I walked in knowing exactly which vehicle I wanted and the price I was hoping for and didn’t have to spend hours playing any back-and-forth games. The whole process was quick, easy, and surprisingly stress-free. They even had my new vehicle cleaned and ready to go while we were finishing the paperwork. Everyone I encountered at Palmen Kia was straightforward, professional, and genuinely enjoyable to work with. Who knew buying a car could actually be…easy?! I’ll definitely be back the next time I’m in the market for a vehicle. Thanks, Gene and the Palmen team, for restoring my faith in the car buying experience!
Josh Campagna was absolutely incredible! He listened and didn't interrupt me, and I ended up leaving with exactly what I wanted!!! I would absolutely recommend Josh in the future and will be going back to him!
We found our vehicle on cargurus. It was exactly what we wanted, so we were willing to make the truck from Chicago to Kenosha.
Josh Rosenblum took great care of us. From beginning to end, he made the purchase smooth and painless. We took a quick test drive, made the decision, hit the paperwork right away, and the next thing we knew, we were pulling off the lot and heading over to the Brat Stop before heading back to the city.
Thanks Josh, for making this as painless as possible.
Josh rosenblum was amazing! HE IS THEE GUY to help you out! He was working so hard to help me and my dad have transportation and he did exactly that! Such a nice guy, I wouldn’t have did our experience any different! Also my dad cried! He loved his town and country
I bought a new EV9 from Palmen Kia of Kenosha. The entire experience was one of the best I have had buying a car. Josh, my salesman, worked to find a vehicle, was very pleasant to work with, wasn't typical salesman pressure and fluff, walked me through the car at delivery so I knew how to use it spending as much time as I needed, and answered all questions quickly. Steve in Finance was equally good. He was efficient, effective, answered questions, and didn't put the typical Finance manager high pressure on you. Overall, this is a very well run sales/finance team at this dealership. I haven't used the service department yet, but so far this is top notch. I switched from Audi to Kia and so far have had equally, if not better service.
First time, in all my years of car buying…. I left a dealership impressed. Warren L. could not have been more professional or attentive. He listened & understood what our needs & limits were. How refreshing!
Palmen Kia Service department is the best. Staff there is friendly and accommodating. They take time to explain the work that needs to be done and show evidence of any problems they find. They use quality parts. I have never had a recurrence of any issues they fix. I have used Palmen for years and plan to continue.
Mike Moreno was very awesome. Found a vehicle that I was looking for. I highly recommend him if anybody’s looking for a car come and see him. He sold me a nice Kia Seltos. He was very kind and patient with me and found the right vehicle for me and my budget again I highly recommend whoever’s looking for a car to ask for this gentleman Mike Moreno. He is very down to earth and family orientated and took care of me and he knows his vehicles and knows what he is talking about.
Mike Moreno is the best awesome salesman I ever met by far hands-down..
Oil change was done quickly the only thing I was unsure about is a tire rotation which normally is included with your oil change at other places. Still got charged for that . The man who waited on me was very nice and professional. But my favorite guy still is Shawn he is the guy to go to when you need a car been with him for over 30 years!!
Had a great experience purchasing my new to me car at Palmen Motors. My salesman Gene took great care of me and was very responsive to texts and phone calls when I had questions. I would recommend them 1000%, and will be a return customer when the time comes.
My experience with the service department is 2nd to none, 1st class all the way!
Every time I come in for service. I’m greeted immediately, any concerns about my vehicle are addressed, I’m in and out on time and the prices are very fair!
I highly recommend them, by far the best!
Calvin McIlwain was extremely helpful throughout the entire process. I would definitely recommend Kia of Kenosha to all of my family and friends. The team made everything quick and easy, and I was in and out without spending hours at the dealership. It was a great car-buying experience, and I truly appreciate the excellent customer service.
We had such a good experience at this location! Warren was wonderful to work with. He was there when we needed him and listened to our needs/wants and did his best to work his majic! We would highly recommend.
Worked with Warren and it was a zero pressure sales approach. Very pleasant to work with would definitely recommend shopping through Kia Palmen Kenosha.
Service here is thorough and efficient! I like how they keep you updated via text message about the work on your vehicle. Prices are reasonable as well,and usually they will find you any discount that's available
I bought a car from Ray Hilburger at Palmen Kia. It was a truly enjoyable experience. I started the relationship on text message, moved to phone and then met Ray in person. He was consistently helpful, responsive and reasonable through the entire process. The visit to complete the purchase was efficient with my time, Ray went out of his way to show my wife and I all of the features without rushing and the car was ready and prepared when we arrived. Recommend 5 out of 5!
The service department is awesome. To get our oil changed and tires rotated took 45 minutes. Plus car washed and inside vacuumed. Dash and windows cleaned also. I would recommend them to anyone.
Bought a new K5 from Hans so happy with my purchase and recently just bought a second k5 gt and Warren made it so easy and quick to make sure I got exactly what I wanted… Ps just bought another new Kia from Warren he even gave me free pork rinds
Tom and Warren and the whole Palmen team made everything so easy with our new EV9- best car buying experience we have ever had and will keep going back to Palmen
Incredible experience! Josh was amazing at answering all of my questions and made sure I was able to get the vehicle i wanted to get. If you need a car, the guy for you is at Palmen Kia, just ask for Josh!
I bought a Sorento yesterday and the whole process was so smooth and fast, I couldn’t believe it! Ray was SO good to work with and I appreciated all the time he took making sure I knew how to operate everything on the car. Great experience!
I had a great experience at Palmen of Kenosha with Gene Tellez and the rest of the staff! He was friendly, approachable, and genuinely interested in helping me find the right vehicle. He took the time to listen to what I was looking for, answered all of my questions clearly, and never made me feel pressured. I would highly recommend working with Gene and will definitely be returning to Palmen of Kenosha for future vehicles!
We were referred to Palmen Kia and to work specifically with Warren Larsen. We talked with him before our visit and told him exactly what we were looking for and he had a car ready and waiting for us that checked all of our boxes. It showed he listened to what was important to us and took the time to show us what WE wanted. It took so much of the stress out of this whole experience! We feel good about the whole process and will be back to work with him for our next car purchase. We highly recommend Palmen dealership, and specifically Warren! Thanks for helping us get the car that we not only wanted but works so well for our family!
Fantastic buying experience from start to finish! First class, including explaining all of the many features of the car upon delivery. We highly recommend Palmen Kia of Kenosha. Ask for Warren!
All three of my vehicles have been purchased from Palmen, and this year I finally reached my goal of driving off the lot in a brand-new 2027 Kia Telluride.
Buying a car can be stressful, especially when you just want the space to explore your options without feeling pressured. That’s something Palmen truly gets right. They respect their customers by giving you room to browse comfortably, while still being available and attentive when you have questions.
I’m very grateful that everything worked out in my favor. Thank you again to the entire Palmen team for making this experience a positive one.
Thank you again Jeff & Mario
Josh was friendly, helpful and accommodating. Jeff explained all of the paperwork thoroughly. Both were men with whom I'd do business in the future.
Mario Ayala and Matt in finance were great to work with. Everything was straightforward and easy. Mario got the paperwork and car ready for us in advance. He also took the time to go through all the features with us. This was the easiest car buying experience I’ve ever had. Will be coming back.
Huge thanks to Mike Moreno at Palmen Auto Sales for helping us purchase two cars in one evening. He stayed late on a Monday night to make sure everything was taken care of, and his professionalism really stood out. The process was quick, transparent, and actually enjoyable. It’s not often you can say that about buying a car, let alone two. We’ll definitely be back in the future.
Great service at this dealership. Warren helped me get into an awesome vehicle, and guided me through the process with ease and patience. Would recommend to anyone looking for a quality vehicle, fair price and a great salesperson.
Purchased a used car from Gene at Palman in Kenosha and he was great to work with even though it was a lower priced car. Gene even called a few days later to be sure everything was well. Thanks!!
Had an amazing experience at Palmen of Kia!
We’re from Seattle and from the very first call Tom our sales person was very communicative. He answered all of our questions and even came in on his day off to help get this deal through!
Could not ask for a better experience and we even got treated to local Kringles ;)
I was treated well and the transaction was completed in a timely manner. Afterwards, when I returned to drop off the title for my trade-in, I received a brief tutorial on the many different features of my new vehicle, and was again treated well. Thanks!
Palmen Kia is an example of what all dealerships should strive to be. Mario and Nico were great to work with throughout the process. I live 1.5 hours away and everything that we discussed on the phone was 100% accurate when I arrived. Transparency at its finest and very friendly staff in each department. Would recommend to anyone needing a vehicle.
Blake was very easy to work with. He knew what I really wanted and made sure I got it. He was personable and knowledgeable. He made the car-buying process as painless as possible.
Warren from Kia and Matt from finance were great. Very professional and knew the vehicles they were selling (shocked by how poorly other dealerships knew their product). I look forward to using Palmen for any future vehicle needs or purchases. Pleasantly surprised by the great service and vibe of the dealership. Thanks again guys keep it up!
-Jack
Five stars for everyone… except Tommy (0⭐)
Bought a car here and left very happy — the team is top-notch.
- Sales: ⭐⭐⭐⭐⭐ — Juan found me the perfect truck
- Finance manager: ⭐⭐⭐⭐⭐ —Zach explained the numbers like a "CRAzY"wiz with a great sense of humor.
- Porter: ⭐⭐⭐⭐⭐ — handed clean and shiny.
- Carol: ⭐️⭐️⭐️⭐️⭐️- Girl Boss!
Tommy: 0⭐ — Best smile, just don’t ask Tommy for help!
Just bought a 2016 Kia Sedona from my good buddy Gene at Palmen Kia here in Kenosha. This makes my fifth purchase with Gene. I highly recommend making your next purchase with a person who is highly knowledgeable of the product that he sales. Gene Tellez at Palmen in Kenosha...tell him the TaxMan sent you.
Worked with Warren Wheels on the purchase of my new Kia! He went above and beyond, grateful for his help and communication. The whole team made doing business from a other state easy. Thank you Warren for your help and patience. We love the new car!
Josh and the rest of the Palmen team were amazing and made the process stress free and easy. Im glad I went to palmen could not be happier! Highly recommend!
Ray was not pushy, he heard our needs and didn’t waste our time with unnecessary “dealership” talk. Definitely will do business with him in the future.
Shawn Haas was fantastic. He is honest, transparent, knowledgeable, and the whole team is dedicated to making the purchase and trade-in experience as quick and easy as they can. I will definitely check with Shawn the next time I need to buy a vehicle.
Had a great experience working with josh purchasing my new car. The dealership overall was awsome. I would go back and recomend it to others looking to buy a vehicle. Thanks josh keep up the good work
Mario was super helpful with my whole process! We started everything over the phone and he got me approved quick! I came and and drove off with my car. He kept his word, I appreciate him so much!
Kudos to Victor, the service manager! A couple weekends ago my family and I were driving back home to Ohio and developed some engine trouble. It was late on a Saturday afternoon but Victor got our van in to at least get an initial diagnosis. They weren't able to fix it on the spot because it was close to closing time and would require much more work to properly diagnose the issue and get it repaired. He helped me find a hotel for the night and a rental company that was open the next day so we could get a car and return to Ohio while he kept our van to get it fixed. The problem ended up being too fuel injectors that needed to be replaced, and even though the warranty had expired he reached out to Kia who agreed to cover the cost of the parts. What a blessing that was! Once the repair was finished he personally test drove the van a number of times to ensure that it was fixed, knowing that when I came to pick it up I'd have a long drive back to Ohio. He really went above and beyond in all respects!
Definitely recommend coming here especially as a first time buyer I was definitely nervous, but Shawn Haas was able to answer all of my questions and have no doubt that I was in the right hands. While I hope not to have to get a new car soon I know where I will go when I do.
Very helpful, resourceful, didn’t sugarcoat anything. All around great salesman who sought out after our vehicle needs and ultimately made a sale providing everything we were looking for, plus more.
This is the best place to buy a car hands down. Ray was so helpful and made this experience so stress free. He was very kind and honest, and helped me get the best deal possible. They have great, fair prices here, and I would recommend coming here if you’re ever looking for a brand new or new used car.
Mario was genuinely friendly and helpful throughout the entire process. He was able to answer all of our questions and even voluntarily educated us on all of the vehicle capabilities. Mario and his team did an outstanding job and provided a seamless shopping experience! After purchase, PALMEN WILL POP THE TRUNK! And load your vehicle with cases of soda!
I worked with Warren Larsen to get my 2015 ram and it was by far the Best dealer experience I've had!
No pressure, didnt try to hide or push anything into the deal; just a simple, straight forward approach.
The finance officer Stephen Burke was just as awsome and offered their programs but was honest and not pushy at all.
I did run into an issue with the truck down the road but Warren worked with me and their team to make it right.
I've worked in a dealership setting for going on 12 years now and this is a great example of how a good dealership is suppose do business.
We will definitely be going through them again for our next vehicle and recomend them to many!
5-Star Review for Palmen KIA of Kenosha and Ray Hilburger
We are absolutely thrilled with our recent purchase of a 2025 KIA Sportage from Palmen KIA of Kenosha! Our experience from start to finish was nothing short of exceptional.
Highlights of Our Experience
Outstanding Sales Professional: Ray Hilburger was our sales person, and he made the entire process enjoyable and stress-free. Ray was incredibly friendly, courteous, and engaging throughout our interactions.
On-Time, As-Requested Delivery: Ray ensured that our new Sportage was delivered exactly as promised—on time and exactly as we requested.
Impeccable Vehicle Preparation: The Sportage was prepped for delivery perfectly. It looked absolutely amazing when we saw it for the first time!
No-Pressure Environment: The overall shopping and buying experience was refreshingly "no pressure." We felt comfortable and supported every step of the way.
Enjoyable Process: From our first visit to the final delivery, every aspect of the process was smooth and enjoyable.
Final Thoughts
We couldn't be happier with our new KIA Sportage and the service we received from Ray and the entire team at Palmen KIA of Kenosha. We are already looking forward to purchasing our next vehicle from Ray and highly recommend this dealership to anyone in the market for a new car!
Finally, a Kia dealership that treats me like a person, instead of a piece of crap! Warren was great! Talked to me like I was a person and not just a number. Moved mountains to get me the exact car that I wanted. And I love my new car. I'll be coming back for my next car. great service! Satisfied customer right here!!!
After eight years with my previous car, I knew it was time for an upgrade — even though the idea felt a little intimidating. This was my first big girl car purchase, and I didn’t know what to expect. From the moment Mario Ayala greeted my mom and me with a smile, I felt at ease. He let us take what would soon be my new car out for a test drive, pointing out all of its amazing features — and I truly fell in love with it.
When it came time to talk numbers, Mario was honest, fair, and made the entire negotiation process feel effortless. After we sealed the deal, he surprised us with several cases of pop — a fun way to “pop the top” in celebration of my new car! Stephen from the financial department was also incredibly helpful, taking the time to walk me through the 10-year wrap warranty, which I chose to get for peace of mind with such a big investment.
I even ended up missing dinner that night, but Mario didn’t let us leave hungry — he brought out some delicious snacks for my mom and me, which was such a thoughtful touch. He also went above and beyond by letting me take a photo with the red bow on my car, staying past closing time just to make sure we could capture the moment. Truly the best experience!
I’ve worked really hard and always dreamed of buying a brand-new vehicle. Thanks to Mario and his team, I found the perfect fit: the Kia Seltos EX. The entire experience was seamless, exciting, and something I’ll never forget. If you’re looking to buy a car, I highly recommend going to them — they made the process feel so special.
Have been going to this dealership for a long time and I will continue to go here for all my car shopping needs. They are extremely friendly and easy to work with.
I was helped by Joe Soto I just want to say he made the experience very easy and fast he has a good charisma. He is also very straightforward and honest with you in the best way about the car or truck you want to buy. If your looking for a car in the Kia dealership would highly recommend Joe Soto
Warren Wheels was amazing!! He made the car buying process super fun and easy!! I felt like I was buying a car from a friend! He was personable and honest! He had the car I was interested in ready as soon as I arrived! Highly recommend Warren if you’re looking for a new car! Thanks a million! “Blanca” and I are ready to cruise! ️
The Sales Consultant Mario Ayala helped me every step of the way from the test drive to finding the K5 with the options I wanted. He was also happy to answer any question before and after the sale. Everyone was friendly and helpful.
I had an amazing experience at Palmen Motors! Jeff was able to help me find my jeep grand Cherokee! When he was not there, Griff did a great job stepping in and helping with everything else. I definitely will be coming back for my future cars!
Car shopping can be either a long drawn out nails to the chalkboard experience or it can be smooth as silk. Mario Ayala was meant to sell cars, he made this car buying experience as fun as a day at beach!
In all my years of buying a car I've never actually had a great, smooth time purchasing a car. This was for my Daughter's first new car, she was excited but nervous about spending all her hard earned money.
We did our homework and she knew what she wanted it was a 2025 Kia Seltos, she knew they were good cars because I've had a Seltos for 5 years already.
Mario reminded us of our appointment, he was forgiving when we ran late, and met us with a huge smile outside with a hand shake then to our surprise he already had the car pulled up and ready!
We drove the car in less then 10 minutes and we chatted the whole time he was telling us all the wonderful features it had.
Mario knew the car model inside and out, no pressure just informing us of the vehicle.
We went in to discuss the pricing and he was kind, fair and had a great sense of humor. I'm telling you this makes such a huge difference when someone is as real as the day is long. My daughter and me found a middle of road price range he did some negotiating with his manager and in an hour or so we were celebrating with him on my Daughters first New, Fancy Car Purchase!
Mario had us go to the financial office with I think his name was Stephan, I apologize if I"m wrong. He was so nice, clear and concise getting right to the point. He showed us the warranty’s, clearly explaining everything about them. Kia has such great warranties, we did purchase a wrap warranty for 10 years, the coverage was incredible. She wants to keep this car for 10 years or so and this will give her peace of mind plus save her a lot of money down the road.
Mario bought her snacks she had missed dinner, they loaded us up with 5 cases of pop for there promotion "Pop the Top." She had envisioned a picture with the Hallmark Red Bow, and they actually got her one for the photos. They were closed by now but but Mario stayed late to show her all the features in her car.
Who does this?
MARIO! He just made this experience Unbelievably WONDERFUL!
He said if you have any questions down the road she can call or stop in, there not just a car Dealership "Their Family." They has repeat customers time and time again and I saw why.
She drove home ecstatic with her New 2025 Kia Seltos EX, you don't forget your first car purchase, especially when it was OVER The TOP FANTASTIC!
Thank You Mario Ayala and staff at Palmen Kia of Kenosha you make cars FUN again!
Kym & Autumn S.
This was my third transaction with Palmen Kia. I drove 4.5 hours to Kenosha to make sure that I got the best experience with the people I trust.
Warren "Wheels" made that possible. He even delivered my 5 cases of 2 liters when I forgot to grab. Fun promotion!
Shout out to Warren Wheels and Stephen Burke at Palmen Kia. Warren gave me all the information I needed to make the right choice on a vehicle and Stephen finalized the sale quick and easy!
This is not my first visit to Palmen Kia of Kenosha, and it won't be my last. A big shout out to the Service Department, Shuttle Service and Customer Service! Excellence to all!
Ray Hilburger and his team were outstanding.
He listened to our needs and anticipated opportunities that we had not thought about. He was professional yet welcoming and inviting. From start to finish Pullman Kia has no equal. We really look forward to returning for our next vehicle. Thank you to the whole team for making our experience outstanding!!!
I loved my experience at the Kia in Kenosha, Calvin was so helpful and nice. I enjoyed the way he treated us and how we did everything for I can get the car I want.
Joe Soto a salesman at Palmen Kia did exceptional service helping me buy my vehicle from him and I would recommend him to anyone as he made the experience very comfortable and easy for me as I was nervous buying a vehicle
Gene Tellez’s personality and sincere desire to help people make the best choices for themselves is so refreshing. He made me feel at ease with the way he just talked with me about what I was interested in looking at and how he could help me if I decided to purchase a vehicle. He’s very relaxed and that helped me to relax. Gene also listened to what I had to say about what I was looking for. He never pressured me to choose a vehicle that was out of my price range just to make a sale. Gene is definitely as asset to the KIA family. I would definitely work with him again. Thanks, Gene!
Joe Soto was my Car Sales Man was very informative very friendly. Help me figure out what was the best for my income would highly recommend ask for Joe.
Great experience very easy and not stressful at all. Ray is fantastic!we drove all the way from central Indiana to come back here! This where I got my first car and they gave me a good deal and once again Ray did his magic got me a great deal.
Mario Ayala is your go to guy! He's super understanding and really willing to work with you. All the experience he has definitely shows when it comes to providing a vehicle for you or your family. I've bought 2 cars with him and I have never been disappointed. He's super reliable and really available. Side note: this Kia dealership has to be one of the best. We appreciate them
Kia palmen kenosha !!!!
My wife and I recently purchased a new car from Kia Palmen Kenosha, and we couldn’t have asked for a better experience. We faced challenges getting approved, but Mario Ayala and Joshua Campagna went above and beyond to make it happen. Their patience, determination, and expertise turned a stressful situation into a smooth, successful day.
Not only did they get us approved, but they did so with kindness, professionalism, and genuine care. Their dedication is unmatched, and they made us feel valued every step of the way.
If I could give them 10 stars, I would! Highly recommend working with Mario and Joshua—true professionals who make a difference.
Our sales manager Warren was friendly and attentive, but not pushy. This made the buying experience great. Also, with Matt, it was the least painful financing experience I’ve been through.
Warren wheels gave us an amazing experience at Palmen Kia of Kenosha. He was so knowledgeable and made the whole experience easy! We love our new Chrysler Pacifica!
adan was really caring and helpful while attending me and my family when we came to look at cars to purchase and he was nothing but the best throughout the whole process, thank you adan once again!
Ray is and has been great to work with. This is my 3rd vehicle with him and I got exactly what I wanted and he was able to keep it in my budget! Thanks Ray!!
Ray was SOOOO helpful, I had such a smooth experience to buying my new car. Helped make sure everything worked out for me going through hard time. Highly recommend!
Ray was SOOOO helpful, I had such a smooth experience to buying my new car. Helped make sure everything worked out for me going through hard time. Highly recommend!
I hadn’t car shopped in 12 years and was super worried. Warren Wheels was my salesman. He was friendly, got me the car I wanted with a nice price, and personally worked on fixing two spots where the paint was messed up. He did several little extra things to make sure everything was spot on. Two thumbs up!
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