Recently, I considered selling my vehicle. I went to two other dealerships before coming to Palmen Kia. The customer experience I received at Palmen Kia in Kenosha exceeded my expectations. Warren made me feel comfortable and answered any questions I had while addressing my concerns in the process. He was personable, considerate, understanding, and objective. A great job by a great person created a great experience!
I had a wonderful experience with purchasing my new used Jeep with Warren! Warren is very personable and listened to what I needed/wanted in my next vehicle! Make sure to ask for Warren for your new vehicle purchase!!
Warren was so easy to work with. He made me feel so at ease, and truly worked to find everything I wanted/needed in a vehicle within the budget I could afford. The entire experience was wonderful, from start to finish.
Ray is a great salesman. He listened to everything we threw at him. No pressure what so ever. We were able to settle on a deal we were both satisfied with. I highly recommend Palmen KIA and especially Ray as your go to salesman.
We just purchased a used vehicle from Mario. The whole process was smooth. This has been the best and easiest car buying experience I've ever had at a dealership. He was attentive and answered any questions I had. Went above and beyond expectations. Definitely worth the 5 stars and the time to write a review.
As always, our hopes and expectations were exceeded above and beyond. The entire team at Palmen was amazing and so resourceful! Gene was so fun and great to work with as our salesman. He listened and put us into the perfect car for our family! We would always encourage everyone to visit Palmen for the same experience we receive. We’ve purchased 4 vehicles from palmen and will continue to do so every time in the future. Thank you Palmen and thank you Gene for your stellar, Grade-A service as always!
Most highly recommend Shawn Haas, Sales Consultant, as our rep.. He is extremely knowledgeable, no pressure, will do whatever it takes to achieve complete customer satisfaction. We are so grateful to him for this experience & look forward to years ahead driving our new car. Palmen is lucky to have him. Thank you, Shawn!
Wow! Where do I even begin?!!! Gene helped me out so much. As a young woman walking into a dealership I didn’t know what to expect. I was worried they were going to try to screw me over, but Gene helped me out more than I can put into words. When you walk in look for the bedazzled desk and you will be in good hands. Thank you so luna Gene!
Warren did an Absolutley fantastic job explaining all features with the Kia Sorento. His customer service is outstanding and exceeds the expectations of any car salesman. I am extremely grateful for him taking his time to service me and I will be retuning to buy another vehicle in the near future!
Joe S. is a great salesman! His team is very nice and guided my friend and I through her sale. Even offered to run my car through a car wash. Charlotte is also a very sweet lady and helped me book a service with my busy schedule.
Wow, I went to two dealerships to check out Jeeps and Gene Tellez was the gentleman that helped us at the second dealership. He had the Jeep Wrangler ready for us to check out and was hilarious on the test drive! We appreciate how easy he made the process, not to mention he got us a smoking deal with a great finance rate that beat out our credit union. His follow up after the purchase was awesome as well. Gene really cares and wants to make sure you love your next car. Give him a shot sometime and you’ll see what I mean. Thanks Gene!!
Joshua was super great help and created a comfortable environment !! As well as everyone else that helped us in purchasing our first Kia !! 10/10 recommend
I had an excellent experience at Palmen Kia, and Mario made the entire car-buying process effortless! He was incredibly helpful and knowledgeable, guiding me through every step with ease. I highly recommend this dealership for anyone in the market for a new vehicle. Thank you, Palmen Kia, for such a smooth and enjoyable experience!
Warren took great care of us! We came in for an oil change and ended up leaving with a gorgeous , AFFORDABLE vehicle! Zero pressure and very knowledgeable. You can't say this about most salesmen, but he really was out to help us, and had our best interest in mind. Thank you, Warren Wheels!!
Warren "Wheels" Larson did a great job securing the best deal for my car insurance and car payments! He is very thorough,efficient,and dedicated to his job!
Ray Hillburger is your guy if you're looking for a vehicle. Friendly, knowledgeable and super responsive and supportive, even long after the purchase. Thanks, Ray!
Got a new Kia Optima about a month ago... Mario did a great job in helping us out with financing options ...showing us the options on the car and how to work the app. He displayed a great deal of professionalism and friendly demeanor...
Ray was absolutely incredible. He rewrote our story of purchasing a car for my husband and I! We were well cared for, heard, and did not feel like the typical cars salesmen. He helped set our growing family up for success with a new car. Thank you Ray!
Katie, Niko, and Ray did a great job helping me purchase my new KIA Sportage Hybrid over the phone. When I went to pick it up, Ray was excellent at explaining all the new features. I’d definitely work with the team at Palmen Motors for a future vehicle purchase.
Came in looking Joe Soto assisted my mother. From the time I walked in, he have helped me from the beginning to the end but excellent patient kindness, great I’m very pleased with him. We needed a car. He got us a car. I’m very very very thankful. Thank you
Palmen and Joe did a great job meeting us where we needed to be and making a sale. The entire dealership pitched in to help move the sale along and help us make the process pain-free.
It was great working with Warren. I was treated with respect and kindness. He was able to assist me with buying a beautiful truck. Warren made the truck buying experience easy and fun.
The focus on customer service which included prompt check-in, focus on service required and requested, as well as friendly atmosphere. Charlotte, the customer service rep, is a gem! In the process of checking me in, she noted that I had the key fob for starting my engine, and inquired as to how I was enjoying it. I mentioned to her that even though I was following the directions I could not figure out how to start my car. Rather than explain the process, she immediately took me to my car and demonstrated the process, than had me do it myself. When time came to pick-up my car, she once again checked to make sure I was comfortable using this accessory. I really, really appreciated the time she took to make sure I was able to use the engine starter. One other note, the time it took to service my car was great, and the follow-up to let me know the service was complete (with no additional concerns for consideration) and that I could pick up my vehicle were excellent. I will gladly continue my car care service with this dealership’s service department!
This was the best car buying experience that I ever had. We were greeted by multiple sales reps but were helped by Mario Ayala. He got us in a car to test drive within the first 10 min of walking in. He was very helpful informative. I and my girlfriend walked or should i say drove away satisfied.
This place is great! I got in an accident and had the worst week. Josh Champagna was a life saver. I was scared of pushy salesmen and he was the exact opposite! He took the time to help me find the vehicle that was right for me (and my budget)!
Josh Campagna blew me away the moment I met him. Thanks to him, I am a proud owner of not just 1 but 3 cars!!! Recommending him is the easiest thing to do and not going to him will be your biggest mistake.
Warren Wheels is amazing, this is the third purchase from him. He never fails to take care of us but he needs to lose the hat. Haha. You have a full head of hair! Unlike me! Show it off! It may up your game! But no really!! Thanks!
We’ve always gotten our vehicles from Palmen Kia, very reliable. Warren Larsen is very professional, knowledgeable of the product, always makes everyone feel like family and goes above and beyond to help his guests. Highly recommend him to friends and family, will not be disappointed.
We've purchased a couple vehicles from Mario now. He has always been a friendly face and helped us with what we needed. Great customer service and we will be back to purchase more in the future.
The whole car shopping experience with Ray was great! My wife was out of town for work when I was purchasing the vehicle and he volunteered to pick me up from home so I didn’t have to find someone to drive my other car back. This is my second time buying a car with Ray and I will be back.
Ray Hilburger was fantastic to work with. Very responsive to my requests and very efficient in finding us what we wanted. Would highly recommend. Great job!!
Best car purchase experience I've ever had! Mario was amazing! Got me a great deal and walked me through everything. Not to mention, I absolutely love my new car!
My 3rd purchase at Palmen Kia. Met with Ray. Truly no BS. I am not car savvy, nor good at “making deals”. He listened to all my concerns and kept me within my budget. Will be back for the next one! Thanks Ray.
My husband and I recently purchased a 2023 Kia Sorento from Palmen Kia and the experience was great. We were lucky enough to work with the sales rep Warren Larson who was incredibly helpful. He was able to answer any question's we had and was ready to work hard for us to get the deal we were hoping for. I would definitely suggest Palmen Kia to my friends and family and highly suggest they work with Warren. I will be a returning customer in the future.
I bought a Ford edge here. Warren helped me with this deal. He is the most amazing sales person I have seen. He was honest, upfront, transparent, helpful and not “Pushy”. He even gave us the car for couple of days to test drive. I had a very smooth experience and I would highly recommend Palmen Motors.
Wonderful experience at Palmer Kia. Ray was extremely knowledgeable and patient with all of my questions, and took the time to find out what I was looking for and offered multiple options. I highly recommend for anyone in the market for a new vehicle.
JEFF HAINESSSSS BAYBEE. This man is a gift to Palmen (and me). I came in here with terrible credit and a sense of hopelessness. I know the entire team had something to do with helping me get a new car, but Jeff was the bridge to make that happen. So thank you to the entire team, especially Nolan, who recommended I come here.
You have a customer for life, and I’m forcing my entire family to become Palmen people as well. Love you Jeff, you da man.
I stopped at Palmen Kia on my way to Michigan because my media/navigation screen wasn’t working properly. Victor and Ethan were incredibly helpful—they took a look, fixed it within five minutes, and had me back on the road! I really appreciated their friendly, efficient service. Highly recommend!
Purchased my first adult car purchase and the advisors were super friendly and helpful! They helped me every step of the way so that I understood everything and made the process so easy!
I recently got my 2023 Kia Sportage X-Pro Prestige with Mario’s help, and it was such a good experience. He made the whole process easy and never made my parents and me feel pressured.
The car has been amazing so far. I love all the safety features and the tech inside it. Driving it just makes me happy every time I get behind the wheel.
If you want a Kia, go see Mario. He will take great care of you. I highly recommend him!
My apologies for the late review but 5 stars for Tom at Palmen! He was down to earth, patient, and helpful in getting me the perfect car for me for the price I needed. I am super happy with my vehicle and would not hesitate to deal with him again! Thanks Tom!
Awesome customer service in sales and finance. It was a pleasure working with Josh in sales. He made the process so easy with no pressure sales. He delivered with everything that he said he would. I have never dealt with a Finance department that was so efficient and quick. I was in and out within 15 minutes!! Awesome team!!! Josh Rosenblum
Awesome customer service in sales and finance. It was a pleasure working with Josh in sales. He made the process so easy with no pressure sales. He delivered with everything that he said he would. I have never dealt with a Finance department that was so efficient and quick. I was in and out within 15 minutes!! Awesome team!!!
Ray has helped me with two different vehicles and both times very helpful. I’m so happy with my Kia and would definitely recommend coming here! He definitely takes the time to help you stay within your budget and find your dream car!
Salesman Blake Wilson is personable , knowledgeable and was a pleasure to work with. We bought a hybrid Sportage and he was very patient and helpful throughout the entire process. Highly recommend seeing him for your next purchase.
So appreciative of the sales team at Palmen Kia of Kenosha. This was my second vehicle lease, and just as previously, it was a smooth and easy process. And a special thank you to Josh and Angela for all of their help. I love my new Sportage!
On July 16 I had my oil change and my car was done while I waited, Thank you for your service Adrian and thank you to the technician and the gentleman who vacuum and cleaned my vehicle , even with the work being done on the lot all went well .
Warren is the best! He always has your best interest at heart and puts you in a car that suits your needs. Everyone there is friendly and willing to work with you.
I had an excellent experience at Palmen. Josh R. Was professional, funny, and went above my expectations when helping me decide on a vehicle. I went in with a plan and left with a different plan. Thank you Josh!!
After a less-than-great experience with a Kia dealership just over the Illinois border several years ago, I was honestly dreading buying another vehicle. Buying a car usually feels like trying to solve a puzzle where someone keeps changing the pieces. Thankfully, that wasn’t the case at Palmen. I walked in knowing exactly which vehicle I wanted and the price I was hoping for and didn’t have to spend hours playing any back-and-forth games. The whole process was quick, easy, and surprisingly stress-free. They even had my new vehicle cleaned and ready to go while we were finishing the paperwork. Everyone I encountered at Palmen Kia was straightforward, professional, and genuinely enjoyable to work with. Who knew buying a car could actually be…easy?! I’ll definitely be back the next time I’m in the market for a vehicle. Thanks, Gene and the Palmen team, for restoring my faith in the car buying experience!
Josh Campagna was absolutely incredible! He listened and didn't interrupt me, and I ended up leaving with exactly what I wanted!!! I would absolutely recommend Josh in the future and will be going back to him!
We found our vehicle on cargurus. It was exactly what we wanted, so we were willing to make the truck from Chicago to Kenosha.
Josh Rosenblum took great care of us. From beginning to end, he made the purchase smooth and painless. We took a quick test drive, made the decision, hit the paperwork right away, and the next thing we knew, we were pulling off the lot and heading over to the Brat Stop before heading back to the city.
Thanks Josh, for making this as painless as possible.
Josh rosenblum was amazing! HE IS THEE GUY to help you out! He was working so hard to help me and my dad have transportation and he did exactly that! Such a nice guy, I wouldn’t have did our experience any different! Also my dad cried! He loved his town and country🥹
I bought a new EV9 from Palmen Kia of Kenosha. The entire experience was one of the best I have had buying a car. Josh, my salesman, worked to find a vehicle, was very pleasant to work with, wasn't typical salesman pressure and fluff, walked me through the car at delivery so I knew how to use it spending as much time as I needed, and answered all questions quickly. Steve in Finance was equally good. He was efficient, effective, answered questions, and didn't put the typical Finance manager high pressure on you. Overall, this is a very well run sales/finance team at this dealership. I haven't used the service department yet, but so far this is top notch. I switched from Audi to Kia and so far have had equally, if not better service.
First time, in all my years of car buying…. I left a dealership impressed. Warren L. could not have been more professional or attentive. He listened & understood what our needs & limits were. How refreshing!
Palmen Kia Service department is the best. Staff there is friendly and accommodating. They take time to explain the work that needs to be done and show evidence of any problems they find. They use quality parts. I have never had a recurrence of any issues they fix. I have used Palmen for years and plan to continue.
Mike Moreno was very awesome. Found a vehicle that I was looking for. I highly recommend him if anybody’s looking for a car come and see him. He sold me a nice Kia Seltos. He was very kind and patient with me and found the right vehicle for me and my budget again I highly recommend whoever’s looking for a car to ask for this gentleman Mike Moreno. He is very down to earth and family orientated and took care of me and he knows his vehicles and knows what he is talking about.
Mike Moreno is the best awesome salesman I ever met by far hands-down..
Oil change was done quickly the only thing I was unsure about is a tire rotation which normally is included with your oil change at other places. Still got charged for that . The man who waited on me was very nice and professional. But my favorite guy still is Shawn he is the guy to go to when you need a car been with him for over 30 years!!
Had a great experience purchasing my new to me car at Palmen Motors. My salesman Gene took great care of me and was very responsive to texts and phone calls when I had questions. I would recommend them 1000%, and will be a return customer when the time comes.
My experience with the service department is 2nd to none, 1st class all the way!
Every time I come in for service. I’m greeted immediately, any concerns about my vehicle are addressed, I’m in and out on time and the prices are very fair!
I highly recommend them, by far the best!
Calvin McIlwain was extremely helpful throughout the entire process. I would definitely recommend Kia of Kenosha to all of my family and friends. The team made everything quick and easy, and I was in and out without spending hours at the dealership. It was a great car-buying experience, and I truly appreciate the excellent customer service.
We had such a good experience at this location! Warren was wonderful to work with. He was there when we needed him and listened to our needs/wants and did his best to work his majic! We would highly recommend.
Worked with Warren and it was a zero pressure sales approach. Very pleasant to work with would definitely recommend shopping through Kia Palmen Kenosha.
Service here is thorough and efficient! I like how they keep you updated via text message about the work on your vehicle. Prices are reasonable as well,and usually they will find you any discount that's available
I bought a car from Ray Hilburger at Palmen Kia. It was a truly enjoyable experience. I started the relationship on text message, moved to phone and then met Ray in person. He was consistently helpful, responsive and reasonable through the entire process. The visit to complete the purchase was efficient with my time, Ray went out of his way to show my wife and I all of the features without rushing and the car was ready and prepared when we arrived. Recommend 5 out of 5!
The service department is awesome. To get our oil changed and tires rotated took 45 minutes. Plus car washed and inside vacuumed. Dash and windows cleaned also. I would recommend them to anyone.
Bought a new K5 from Hans so happy with my purchase and recently just bought a second k5 gt and Warren made it so easy and quick to make sure I got exactly what I wanted… Ps just bought another new Kia from Warren he even gave me free pork rinds
Tom and Warren and the whole Palmen team made everything so easy with our new EV9- best car buying experience we have ever had and will keep going back to Palmen
Incredible experience! Josh was amazing at answering all of my questions and made sure I was able to get the vehicle i wanted to get. If you need a car, the guy for you is at Palmen Kia, just ask for Josh!
I bought a Sorento yesterday and the whole process was so smooth and fast, I couldn’t believe it! Ray was SO good to work with and I appreciated all the time he took making sure I knew how to operate everything on the car. Great experience!
I had a great experience at Palmen of Kenosha with Gene Tellez and the rest of the staff! He was friendly, approachable, and genuinely interested in helping me find the right vehicle. He took the time to listen to what I was looking for, answered all of my questions clearly, and never made me feel pressured. I would highly recommend working with Gene and will definitely be returning to Palmen of Kenosha for future vehicles!
We were referred to Palmen Kia and to work specifically with Warren Larsen. We talked with him before our visit and told him exactly what we were looking for and he had a car ready and waiting for us that checked all of our boxes. It showed he listened to what was important to us and took the time to show us what WE wanted. It took so much of the stress out of this whole experience! We feel good about the whole process and will be back to work with him for our next car purchase. We highly recommend Palmen dealership, and specifically Warren! Thanks for helping us get the car that we not only wanted but works so well for our family!
Fantastic buying experience from start to finish! First class, including explaining all of the many features of the car upon delivery. We highly recommend Palmen Kia of Kenosha. Ask for Warren!
All three of my vehicles have been purchased from Palmen, and this year I finally reached my goal of driving off the lot in a brand-new 2027 Kia Telluride.
Buying a car can be stressful, especially when you just want the space to explore your options without feeling pressured. That’s something Palmen truly gets right. They respect their customers by giving you room to browse comfortably, while still being available and attentive when you have questions.
I’m very grateful that everything worked out in my favor. Thank you again to the entire Palmen team for making this experience a positive one.
Thank you again Jeff & Mario
Josh was friendly, helpful and accommodating. Jeff explained all of the paperwork thoroughly. Both were men with whom I'd do business in the future.
Mario Ayala and Matt in finance were great to work with. Everything was straightforward and easy. Mario got the paperwork and car ready for us in advance. He also took the time to go through all the features with us. This was the easiest car buying experience I’ve ever had. Will be coming back.
Huge thanks to Mike Moreno at Palmen Auto Sales for helping us purchase two cars in one evening. He stayed late on a Monday night to make sure everything was taken care of, and his professionalism really stood out. The process was quick, transparent, and actually enjoyable. It’s not often you can say that about buying a car, let alone two. We’ll definitely be back in the future.
Great service at this dealership. Warren helped me get into an awesome vehicle, and guided me through the process with ease and patience. Would recommend to anyone looking for a quality vehicle, fair price and a great salesperson.
Purchased a used car from Gene at Palman in Kenosha and he was great to work with even though it was a lower priced car. Gene even called a few days later to be sure everything was well. Thanks!!
Had an amazing experience at Palmen of Kia!
We’re from Seattle and from the very first call Tom our sales person was very communicative. He answered all of our questions and even came in on his day off to help get this deal through!
Could not ask for a better experience and we even got treated to local Kringles ;)
I was treated well and the transaction was completed in a timely manner. Afterwards, when I returned to drop off the title for my trade-in, I received a brief tutorial on the many different features of my new vehicle, and was again treated well. Thanks!
Palmen Kia is an example of what all dealerships should strive to be. Mario and Nico were great to work with throughout the process. I live 1.5 hours away and everything that we discussed on the phone was 100% accurate when I arrived. Transparency at its finest and very friendly staff in each department. Would recommend to anyone needing a vehicle.
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