Great experience buying this beauty. Not only did Warren do a great job explaining things but his customer service was amazing! I’ve always been a Kia girl but I will definitely be back to this dealership for any future needs.
I can't say enough about how helpful Ray Hilburger is! I am a hard person to pin down, and he was very patient with me and my hectic schedule. Ray is a great, friendly, NO PRESSURE salesman. Highly highly recommend! THANKS RAY!!
On this return trip to Palmen, I had the pleasure of working with Mario Ayala. He was such an easy guy to work with and got me exactly what I needed and could afford. He sure does know his stuff! And I didn't have to spend a ton of time at the dealership either! A win of an experience, for sure! When it's time for my next buy, I will definitely be back!
We met with Joshua Campagna and had such an amazing experience start to finish from sales to finance to service it’s been great. I’ve actually never had such a wonderful and comfortable car buying experience like this. We felt no pressure and Josh was so kind and professional I highly recommend this dealership and ask for Josh!
Tom was very personable and easy to work with. He got us in a Kia for a test drive and we fell in love! Knocked down our price and got us a better interest than we came in pre-approved for! You need a car guy, well Tom at Palmen in Kenosha is the one!
Warren made the experience quick and easy, was very helpful and knowledgeable on the vehicles, would recommend any first-time buyers to Give him a call to find the right car
Great experience! Not pushy at all! Made sure we found the right car to fit our price, wants/needs, and family lifestyle. We worked with Mario but everyone was friendly and great to work with.
Warren “Wheels” was super helpful! Got us in our new Jeep hassle free! Our current vehicle became undrivable so we had no way to look for a vehicle, but Warren was kind enough to drive us out the vehicle we wanted to test drive. It made it super convenient for us to make a decision. Super happy with the service and the vehicle.
I was recently at palmer Kia and Warren Larsen assisted me. I have to say the experience we had there was amazing. He made our car buying feel like it was a day at a friend's house. No pressure great conversations and laughs. I will recommend palmer Kia to all my friends and family.
We love our new Kia Sorento Hybrid purchased through Palmen Kia's salesman, Jeff Haines. He was extremely helpful in choosing the perfect car for our needs. This is the sixth car we bought from Jeff and he also helped our son in his new car. He's the best!
After a very unfortunate problem with my old car, Ray stepped in and help me through the process of buying my new dream hybrid car ! Ray was amazing to work with and made it all easy. 10/10 would recommend Palmen Kia and Ray.
I've been a Palmen customer for years and will continue to be loyal to them. Ray always takes the time to make sure I get the best vehicle at the best price and my most recent purchase was no different.
Joe was great! He was so personable and really listened to what I wanted and needed. He made a great deal happen for me!! He was also great with my kiddo and remembered me when I came back in to the dealer. I would recommend him to anyone!
Warren was a great salesman he got everything together for me and I appreciate all that you have done I'm loving my Buick encore and I will recommend you to family and friends thank you again and looking forward to doing business with you down in the future
Having made 5 vehicle purchases over the past 28 years we can easily say Mario was the BEST salesman to work with. Friendly, personable and very knowledgeable.
I bought a Kia Optima in February from a different dealership. found out quick it burnt oil had it for 6 months before the check engine light finally came on like I was told before the engine blew. I still owed money on it & was put in a very bad situation. It worked out in my favor thanks to Warren. He sat with me and my mom until he made sure we walked out with a reliable car. He was so personable , and genuine. He got me into a 2024 Kia Forte a reliable car! I would definitely come back and work with him! He was awesome! Thank you so much Warren!
Ray H exceeded my expectations out of the park. He took the time to listen to my request all while I kept an open mind. He took my wants no matter how big or small and my most important ones and brought me my dream car. Thank you Ray for everything.
I liked that we were approached right away but didn’t feel pressured to buy. Gene Tellez was so helpful and kind throughout the process as our salesperson. He had a lot of great information and helped guide us in picking the right vehicle for our family. The dealership was clean and well kept. Others we interacted with in the dealership were very kind and helpful as well. Overall a great car buying experience and I got the car of my dreams!!
We had a great experience at Palmen buying a pre-owned vehicle! Mario was a fantastic salesman, very knowledgeable, patient, and not pushy at all. The whole process beginning to end was quick and painless. We would definitely shop here again.
If you’re looking to purchase a Kia, or need information on a model, you’ve found the right place! Warren Larsen and Niko Giannakakis provided a great experience when purchasing my new vehicle.
Warren “wheels” was great to work with. He was extreme knowledgeable and was able to answer all of our questions quickly and accurately. We are more then happy with our used car purchase.
Great experience! I was helped by Tom and Mario and they were both super helpful and informative. Didn’t feel pressured or rushed to buy a car and kept their word on finding the best affordable price.
Thank you to Warren 'Wheels'! You have come through once again and this time helping us through the purchase of our truck! We will be back to see you! You are a personable human being and we trust you!
Thanks!
I recently had the pleasure of buying a car from Palmen Kia and I couldn’t be happier with the experience! Warren "Wheels" Larsen was absolutely fantastic. Warren made me feel welcome and at ease. He’s incredibly knowledgeable and genuinely passionate about helping customers find the perfect vehicle.
Warren answered all my questions with patience and provided honest, straightforward advice. He's an awesome guy.
Thanks to Warren, I’m now driving away in a truck I absolutely love. If you’re looking for a stress-free car-buying experience with someone who truly cares about the customer, Warren is your guy. Highly recommend Palmen Kia and, of course, Warren "Wheels"!
HIGHLY RECOMMEND! Words can not express the experience we had with Warren!! Without us even telling him the type of cars we like, he picked us out our dream vehicle had a list of musts and all were checked off!! We can’t thank Warren enough for everything and for great company. We’ll definitely be referring more clients to see Warren.
This was our first car from Palmen and after many car purchases over the years it was probably our best experience buying a car. Ray had the answers for every question we had about 2 different Kia vehicles. And then when I pulled the switcharu on the wife and started looking at our new Ram 2500. Ray still had all the answers. I also want to thank their finance department who worked with us to get the best deal I believe his name was Barry. THANK YOU SO MUCH we couldn't be more happy with our decision. Looking forward to replacing my wife and daughters car with Ray at Palmen.
Mike and Mario are amazing if you come in and all staff is nice and not all in your face like carmax carmax was the worst and kia Palmer location is by far such a better choice
Bought a new car last week, Warren was my sales rep. He was such a great guy to work with, very patient and a down to earth guy. Thanks for a great experience!
I got a awesome deal! Gene was easy to work with and gave me the best deal! I'm very happy
2 wks after:When going for a test drive get it to 55-60mph. Lights went on check engine, tires.wont pass emissions.id say the computer was reset to sell with no lights on til home a wk.no air, had to replace spark plugs,coil packs,air conditioning leak,in cabin filter, oil pressure sensor, oil disappears n dont know where possiblehead cracked.gone through3 oil changes. Transmission slips, wheel barrings next is tires all with in 3 months of owning this car. Best part ALL out of MY pocket. Nothing is covered! I am no longer a happy camper .I'd say it was reset to sell. Not the salesmans fault he was great.
When I say Gene was the best person to go to when it comes to buying a car he is great. I've been to other places and if you not coming with a A credit score they don't mess with you but Gene did magic and got me in a car, I highly recommend him and I will be back to see him for my second car. Go see Gene...
My apologies for the late review but 5 stars for Tom at Palmen! He was down to earth, patient, and helpful in getting me the perfect car for me for the price I needed. I am super happy with my vehicle and would not hesitate to deal with him again! Thanks Tom!
Awesome customer service in sales and finance. It was a pleasure working with Josh in sales. He made the process so easy with no pressure sales. He delivered with everything that he said he would. I have never dealt with a Finance department that was so efficient and quick. I was in and out within 15 minutes!! Awesome team!!! Josh Rosenblum
Awesome customer service in sales and finance. It was a pleasure working with Josh in sales. He made the process so easy with no pressure sales. He delivered with everything that he said he would. I have never dealt with a Finance department that was so efficient and quick. I was in and out within 15 minutes!! Awesome team!!!
Ray has helped me with two different vehicles and both times very helpful. I’m so happy with my Kia and would definitely recommend coming here! He definitely takes the time to help you stay within your budget and find your dream car!
Salesman Blake Wilson is personable , knowledgeable and was a pleasure to work with. We bought a hybrid Sportage and he was very patient and helpful throughout the entire process. Highly recommend seeing him for your next purchase.
So appreciative of the sales team at Palmen Kia of Kenosha. This was my second vehicle lease, and just as previously, it was a smooth and easy process. And a special thank you to Josh and Angela for all of their help. I love my new Sportage!
On July 16 I had my oil change and my car was done while I waited, Thank you for your service Adrian and thank you to the technician and the gentleman who vacuum and cleaned my vehicle , even with the work being done on the lot all went well .
Warren is the best! He always has your best interest at heart and puts you in a car that suits your needs. Everyone there is friendly and willing to work with you.
I had an excellent experience at Palmen. Josh R. Was professional, funny, and went above my expectations when helping me decide on a vehicle. I went in with a plan and left with a different plan. Thank you Josh!!
After a less-than-great experience with a Kia dealership just over the Illinois border several years ago, I was honestly dreading buying another vehicle. Buying a car usually feels like trying to solve a puzzle where someone keeps changing the pieces. Thankfully, that wasn’t the case at Palmen. I walked in knowing exactly which vehicle I wanted and the price I was hoping for and didn’t have to spend hours playing any back-and-forth games. The whole process was quick, easy, and surprisingly stress-free. They even had my new vehicle cleaned and ready to go while we were finishing the paperwork. Everyone I encountered at Palmen Kia was straightforward, professional, and genuinely enjoyable to work with. Who knew buying a car could actually be…easy?! I’ll definitely be back the next time I’m in the market for a vehicle. Thanks, Gene and the Palmen team, for restoring my faith in the car buying experience!
Josh Campagna was absolutely incredible! He listened and didn't interrupt me, and I ended up leaving with exactly what I wanted!!! I would absolutely recommend Josh in the future and will be going back to him!
We found our vehicle on cargurus. It was exactly what we wanted, so we were willing to make the truck from Chicago to Kenosha.
Josh Rosenblum took great care of us. From beginning to end, he made the purchase smooth and painless. We took a quick test drive, made the decision, hit the paperwork right away, and the next thing we knew, we were pulling off the lot and heading over to the Brat Stop before heading back to the city.
Thanks Josh, for making this as painless as possible.
Josh rosenblum was amazing! HE IS THEE GUY to help you out! He was working so hard to help me and my dad have transportation and he did exactly that! Such a nice guy, I wouldn’t have did our experience any different! Also my dad cried! He loved his town and country🥹
I bought a new EV9 from Palmen Kia of Kenosha. The entire experience was one of the best I have had buying a car. Josh, my salesman, worked to find a vehicle, was very pleasant to work with, wasn't typical salesman pressure and fluff, walked me through the car at delivery so I knew how to use it spending as much time as I needed, and answered all questions quickly. Steve in Finance was equally good. He was efficient, effective, answered questions, and didn't put the typical Finance manager high pressure on you. Overall, this is a very well run sales/finance team at this dealership. I haven't used the service department yet, but so far this is top notch. I switched from Audi to Kia and so far have had equally, if not better service.
First time, in all my years of car buying…. I left a dealership impressed. Warren L. could not have been more professional or attentive. He listened & understood what our needs & limits were. How refreshing!
Palmen Kia Service department is the best. Staff there is friendly and accommodating. They take time to explain the work that needs to be done and show evidence of any problems they find. They use quality parts. I have never had a recurrence of any issues they fix. I have used Palmen for years and plan to continue.
Mike Moreno was very awesome. Found a vehicle that I was looking for. I highly recommend him if anybody’s looking for a car come and see him. He sold me a nice Kia Seltos. He was very kind and patient with me and found the right vehicle for me and my budget again I highly recommend whoever’s looking for a car to ask for this gentleman Mike Moreno. He is very down to earth and family orientated and took care of me and he knows his vehicles and knows what he is talking about.
Mike Moreno is the best awesome salesman I ever met by far hands-down..
Oil change was done quickly the only thing I was unsure about is a tire rotation which normally is included with your oil change at other places. Still got charged for that . The man who waited on me was very nice and professional. But my favorite guy still is Shawn he is the guy to go to when you need a car been with him for over 30 years!!
Had a great experience purchasing my new to me car at Palmen Motors. My salesman Gene took great care of me and was very responsive to texts and phone calls when I had questions. I would recommend them 1000%, and will be a return customer when the time comes.
My experience with the service department is 2nd to none, 1st class all the way!
Every time I come in for service. I’m greeted immediately, any concerns about my vehicle are addressed, I’m in and out on time and the prices are very fair!
I highly recommend them, by far the best!
Calvin McIlwain was extremely helpful throughout the entire process. I would definitely recommend Kia of Kenosha to all of my family and friends. The team made everything quick and easy, and I was in and out without spending hours at the dealership. It was a great car-buying experience, and I truly appreciate the excellent customer service.
We had such a good experience at this location! Warren was wonderful to work with. He was there when we needed him and listened to our needs/wants and did his best to work his majic! We would highly recommend.
Worked with Warren and it was a zero pressure sales approach. Very pleasant to work with would definitely recommend shopping through Kia Palmen Kenosha.
Service here is thorough and efficient! I like how they keep you updated via text message about the work on your vehicle. Prices are reasonable as well,and usually they will find you any discount that's available
I bought a car from Ray Hilburger at Palmen Kia. It was a truly enjoyable experience. I started the relationship on text message, moved to phone and then met Ray in person. He was consistently helpful, responsive and reasonable through the entire process. The visit to complete the purchase was efficient with my time, Ray went out of his way to show my wife and I all of the features without rushing and the car was ready and prepared when we arrived. Recommend 5 out of 5!
The service department is awesome. To get our oil changed and tires rotated took 45 minutes. Plus car washed and inside vacuumed. Dash and windows cleaned also. I would recommend them to anyone.
Bought a new K5 from Hans so happy with my purchase and recently just bought a second k5 gt and Warren made it so easy and quick to make sure I got exactly what I wanted… Ps just bought another new Kia from Warren he even gave me free pork rinds
Tom and Warren and the whole Palmen team made everything so easy with our new EV9- best car buying experience we have ever had and will keep going back to Palmen
Incredible experience! Josh was amazing at answering all of my questions and made sure I was able to get the vehicle i wanted to get. If you need a car, the guy for you is at Palmen Kia, just ask for Josh!
I bought a Sorento yesterday and the whole process was so smooth and fast, I couldn’t believe it! Ray was SO good to work with and I appreciated all the time he took making sure I knew how to operate everything on the car. Great experience!
I had a great experience at Palmen of Kenosha with Gene Tellez and the rest of the staff! He was friendly, approachable, and genuinely interested in helping me find the right vehicle. He took the time to listen to what I was looking for, answered all of my questions clearly, and never made me feel pressured. I would highly recommend working with Gene and will definitely be returning to Palmen of Kenosha for future vehicles!
We were referred to Palmen Kia and to work specifically with Warren Larsen. We talked with him before our visit and told him exactly what we were looking for and he had a car ready and waiting for us that checked all of our boxes. It showed he listened to what was important to us and took the time to show us what WE wanted. It took so much of the stress out of this whole experience! We feel good about the whole process and will be back to work with him for our next car purchase. We highly recommend Palmen dealership, and specifically Warren! Thanks for helping us get the car that we not only wanted but works so well for our family!
Fantastic buying experience from start to finish! First class, including explaining all of the many features of the car upon delivery. We highly recommend Palmen Kia of Kenosha. Ask for Warren!
All three of my vehicles have been purchased from Palmen, and this year I finally reached my goal of driving off the lot in a brand-new 2027 Kia Telluride.
Buying a car can be stressful, especially when you just want the space to explore your options without feeling pressured. That’s something Palmen truly gets right. They respect their customers by giving you room to browse comfortably, while still being available and attentive when you have questions.
I’m very grateful that everything worked out in my favor. Thank you again to the entire Palmen team for making this experience a positive one.
Thank you again Jeff & Mario
Josh was friendly, helpful and accommodating. Jeff explained all of the paperwork thoroughly. Both were men with whom I'd do business in the future.
Mario Ayala and Matt in finance were great to work with. Everything was straightforward and easy. Mario got the paperwork and car ready for us in advance. He also took the time to go through all the features with us. This was the easiest car buying experience I’ve ever had. Will be coming back.
Huge thanks to Mike Moreno at Palmen Auto Sales for helping us purchase two cars in one evening. He stayed late on a Monday night to make sure everything was taken care of, and his professionalism really stood out. The process was quick, transparent, and actually enjoyable. It’s not often you can say that about buying a car, let alone two. We’ll definitely be back in the future.
Great service at this dealership. Warren helped me get into an awesome vehicle, and guided me through the process with ease and patience. Would recommend to anyone looking for a quality vehicle, fair price and a great salesperson.
Purchased a used car from Gene at Palman in Kenosha and he was great to work with even though it was a lower priced car. Gene even called a few days later to be sure everything was well. Thanks!!
Had an amazing experience at Palmen of Kia!
We’re from Seattle and from the very first call Tom our sales person was very communicative. He answered all of our questions and even came in on his day off to help get this deal through!
Could not ask for a better experience and we even got treated to local Kringles ;)
I was treated well and the transaction was completed in a timely manner. Afterwards, when I returned to drop off the title for my trade-in, I received a brief tutorial on the many different features of my new vehicle, and was again treated well. Thanks!
Palmen Kia is an example of what all dealerships should strive to be. Mario and Nico were great to work with throughout the process. I live 1.5 hours away and everything that we discussed on the phone was 100% accurate when I arrived. Transparency at its finest and very friendly staff in each department. Would recommend to anyone needing a vehicle.
Blake was very easy to work with. He knew what I really wanted and made sure I got it. He was personable and knowledgeable. He made the car-buying process as painless as possible.
Warren from Kia and Matt from finance were great. Very professional and knew the vehicles they were selling (shocked by how poorly other dealerships knew their product). I look forward to using Palmen for any future vehicle needs or purchases. Pleasantly surprised by the great service and vibe of the dealership. Thanks again guys keep it up!
-Jack
Five stars for everyone… except Tommy (0⭐)
Bought a car here and left very happy — the team is top-notch.
- Sales: ⭐⭐⭐⭐⭐ — Juan found me the perfect truck
- Finance manager: ⭐⭐⭐⭐⭐ —Zach explained the numbers like a "CRAzY"wiz with a great sense of humor.
- Porter: ⭐⭐⭐⭐⭐ — handed clean and shiny.
- Carol: ⭐️⭐️⭐️⭐️⭐️- Girl Boss!
Tommy: 0⭐ — Best smile, just don’t ask Tommy for help!
Just bought a 2016 Kia Sedona from my good buddy Gene at Palmen Kia here in Kenosha. This makes my fifth purchase with Gene. I highly recommend making your next purchase with a person who is highly knowledgeable of the product that he sales. Gene Tellez at Palmen in Kenosha...tell him the TaxMan sent you.
Worked with Warren Wheels on the purchase of my new Kia! He went above and beyond, grateful for his help and communication. The whole team made doing business from a other state easy. Thank you Warren for your help and patience. We love the new car!
Josh and the rest of the Palmen team were amazing and made the process stress free and easy. Im glad I went to palmen could not be happier! Highly recommend!
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